A veteran Flight rising user's negative reviewTerrible service, unfair bans and theft of money, there's a LOT wrong with Flight rising. I've been playing flight rising almost daily for about 11 years, ever since I created my account back in april 2014. I was immediately drawn in by the colourful dragons, beautiful art and the (at the time) friendly, generous and humorous community, but that's all surface level and there's a lot of nastiness going on underneath. I am absolutely distraught and devastated to find that my account which I poured so much time, effort, love and some money when I had a little cash to spare into was suddenly and wrongfully banned completely out of nowhere under the false pretences of 'multi-accounting' and the friends who used my computer to access the site and send gifts among our friend group in the past also had their accounts banned for the same reason around the same time, even though they've barely touched the site in several years. This is extremely unfair and a massive middle finger as I've been a long time, loyal player who abided by the site's (quite frankly draconian) rules and supported them monetarily by buying their overpriced premium currency and that paywalled girin familiar that was only available for a limited time. They have robbed me of 11 years of my time AND about £35-£40 when they suddenly and unfairly decided to cut off my access to the things I paid real money for with no refund or any other form of compensation. Their official terms of service claim they don't ban on the basis of players sharing devices or internet networks with other players and sending gifts to each other, but that's a bold faced lie as they've been falsely banning innocent users on shared devices/networks for supposed 'multi-accounting' and refusing to correct their mistake and unban the negatively affected players again ever since the site launched back in 2013. Kindness and generosity is something positive that should be encouraged, but flight rising unfairly and cruelly punishes their userbase for it instead. I did submit a ban appeal within moments after I discovered my account had been unlawfully closed, however it has been over 6 months since then and the staff still have not corrected their mistake and lifted the false ban or offered any form of refund or compensation for the mistreatment and the money they've stolen, my account is still inaccessible. I refuse to make a new account and start over from scratch as the result of the staff's disgusting levels of incompetence (ironically, making a new account and starting over because of this stupid situation would be a violation of the 1 account per player rule,) and I have no desire to return to the site since they're running it into the ground and making it a frustrating, disappointing experience anyway. There is A LOT wrong with flight rising and how the site is handled on top of their long history of falsely banning users over 'multi-accounting', here's some more reasons why you should stay away from the site, or at least refuse them financial support if you do choose to play: The staff team has proven time and again that they're not fit to run and manage the site, they still keep making a lot of the same mistakes as they did during the game's early days, it doesn't matter how many times they promised to be transparent and do better, the admin's poor decisions and scummy behaviour never improves, they just fall right back into their old negative habits. It's all just empty promises made to get the dissatisfied userbase to stop complaining after their mishandling causes yet another instance of community uproar. Even after well over 1 2 years of site operation and multiple instances of huge community uproars and backlash due to their mishandling of the community, they still haven't learned their lesson, just stick their fingers in their ears and continue like there's nothing wrong. If they do anything to rectify the situation, it takes them a very long time to do anything and their idea of a 'fix' usually doesn't solve original problem and instead creates a new issue that riles up the userbase again. You can't even have a discussion on site with the rest of the community about the issues and concerns or criticisms with moderation and how the site is handled, the staff are very anal about users not discussing the topic and it gets shut down very quickly, even the volunteer forum moderators like to throw their weight around, abuse their positions and will go as far to remove anything they don't like from user's personal profiles. If you're an artist and you want to make and submit your own custom skins/accents to use on your dragons, good luck getting them approved. The moderators who deal with the skin approval process are very inconsistent with what does and doesn't get approved, no-one's on the same page and they all seem to operate on their own personal interpretations of the existing guidelines instead of being held to the same rules and expectations as the userbase. The community is tired of being messed around and has been asking for clearer skin submissions guidelines and more consistency with approvals for over a decade now, but nothing has ever come of it and discussions on the subject always get shut down. If the skin/accent you made has anything in it that vaguely looks like or could be interpreted as blood or a fresh injury, even if it's not red or isn't supposed to be blood or an injury, it's not getting through the approval process unless you change or remove the parts the mods don't like. The mods don't like anything showing so much as a hint of blood on it (even if it's meant to just be a red paint splatter) and consider it a depiction of 'dragon suffering', however they allow other, much nastier depictions of suffering on official monthly festival contest skin entries in the form of fungal infections, dragons covered in huge, painful looking infected boils, or being taken over by plants growing through their skin, rotting flesh/zombification etc. but it's allowed because there's no red stuff. (there are official items on the site that depict a little bit of cartoony blood (eliminate battle stone, bloody bandage apparel item set), but apparently items featuring a little bit of the red stuff is only ok when the admins themselves make them.) The problem isn't 'no blood allowed ever', this issue is one of hypocrisy and inconsistency. A rules for thee but not for me kinda thing. New features and art assets often release in a broken or unfinished state. (usually new gene releases or genes for new dragon breed releases. They claim to have a 45 day window after release to apply corrections to broken assets that weren't caught before release, but they don't stick to it.) The devs make unnecessary changes on a whim just because they feel like it. They try to pass off needless changes for the sake of change such as changing parts of finished and released art assets as 'technical issues' even though the thing isn't bugged/broken and is as advertised on the release anouncement. cough female fathom wings cough The site is rated 13+ but the staff has heavily sanitised some things right down to toddler levels over the past couple of years, removing a lot of the humour, references to media, cultural representation and even some mythology/folklore representation (the very backbone of a site about dragons and fantasy creatures,) stunting their creativity for their world building all for the sake of appeasing the loud, delusional minority who subscribe to the dangerous and destructive 'everything is offensive' mindset while ignoring feedback from the rest of the community. Your dragons won't stay looking the same way you left them. The art assets for genes and apparel items you've already paid for and applied to your dragons can suddenly get changed weeks, months or even years later just because the devs feel like it, even if there was nothing wrong with the original art, forcing unwanted changes on and ruining your existing dragons by completely changing how they look. Premium currency items aren't safe from these sudden, unneeded/unwanted changes either, if you bought their premium currency with real money, you don't get a refund or any form of compensation when the art assets for premium items you paid for suddenly changes to a worse version without your consent and you don't have any option to revert your dragon back to it's old art. Horrible accessibility and lacking in accessibility features to make the site usable to disabled players and users with health issues. If you have carpal tunnel or some other painful hand/wrist issue like myself, you're in for a bad time. FR is unnecessarily click heavy to extreme levels and it gets even worse with every new feature they add, however relisting items in the auction house is the main offender here. You can't relist everything in one go and there's no option to relist items in batches either to help cut down on hand strain, people keep asking for these accessibility improvements but nothing ever comes of it. The game is overly reliant on RNG mechanics, making getting anything done or achieving a goal a mind numbingly boring and overly drawn out slog.personpersonpersonpersonheadphones